Nursing visits and physiotherapy sessions can usually start the same day. Shift and live-in staffing typically begins within 24 hours of the assessment. A full ICU setup completes in 6 to 12 hours from confirmation.

Yes. A clinician visits, examines the patient, reviews the discharge summary and surveys the home at no cost and with no obligation to book. We would rather scope a case correctly than sell a package blind.

Faridabad and Greater Faridabad, South and South-East Delhi, Noida, Greater Noida, Gurugram, Ballabgarh and Palwal. If you are just outside these zones, call us — we can often still arrange cover.

Every caregiver has qualification and council registration checked, plus ID proof, permanent address verification and police verification on file. We share those documents on request for the person assigned to your home.

Tell your coordinator and we replace them without requiring a reason. A briefed replacement reaches you within 12 hours.

You get an itemised written quote after the assessment, separating staffing, equipment rental and consumables. Billing is monthly for continuous care and per-visit for visit-based care. There are no bundled 'packages' that hide what you are paying for.

Yes, and we will usually be the ones to suggest it. Plans are reviewed weekly and stepped down as soon as the clinical picture allows.

We provide itemised invoices, nursing charts and clinical notes suitable for reimbursement claims. Direct cashless tie-ups vary by insurer — ask your coordinator about your specific policy.